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user account not enabled message even though it has been enabled for the free service  XML
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SPitBalls



Joined: 21/06/2011 19:45:25
Messages: 1
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When I try to make a call to the JSON service:

view-source:http://api.geonames.org/findNearestAddressJSON?lat=40.30618&lng=-80.120611&username=...

It returns a status message saying:

user account not enabled to use the free webservice

(... is my user name)

But I have enabled it in the account, and if I go to the http://www.GeoNames.org/manageaccount page, it says:

the account ... has been enabled for the free webservices on 2011-06-21 19:35:25

The user name in the link to the left of "logout" is spelled exactly the same as in the api URL, all lower case, no special characters. I did "view source" just to make sure.

If I replace my user name with "demo", then it works OK.

Any help getting it to work would be appreciated.
Thanks.

marc



Joined: 08/12/2005 07:39:47
Messages: 4501
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If the username is correct than it is a caching issue, that your browser displays a page you have viewed previously when your account was not yet enabled. Try changing the coordinates to make sure you get the newest result.

Marc

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