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[Post New]24/08/2008 18:17:51
    Subject: Web Service Down
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p_d_austin



Joined: 14/07/2008 21:29:15
Messages: 2
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Yesterday I was having trouble accessing the main web site and today I'm having trouble accessing the web service. Is it currently down or being upgraded?

Thanks,
Paul
[Post New]24/08/2008 22:26:04
    Subject: Re:Web Service Down
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marc



Joined: 08/12/2005 07:39:47
Messages: 4501
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Paul

We are having some server or networking problem. The free service is still affected. We are working on fixing the problem. Sorry for the inconvenience.

Marc
[WWW]
[Post New]26/08/2008 15:35:24
    Subject: Re:Web Service Down
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gbrits



Joined: 11/03/2008 14:33:50
Messages: 14
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Hi Marc,

is any progress beeing made to get things back online?

Cheers and good luck with that,
Geert-Jan
[Post New]26/08/2008 18:55:13
    Subject: Re:Web Service Down
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themadpeacock



Joined: 26/08/2008 18:51:38
Messages: 1
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I just implemented geonames functionality into my mashup last night and now it is down, is that just bad timing or is the system frequently down?
[Post New]27/08/2008 16:50:31
    Subject: Re:Web Service Down
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zulu99



Joined: 10/08/2008 12:41:52
Messages: 2
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are about three days that the free service is not working. Please someone we can state the time for the resolution
[Post New]27/08/2008 17:20:58
    Subject: Re:Web Service Down
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giorgio79



Joined: 21/04/2008 17:05:33
Messages: 28
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You can have resolution times and SLAs for the paid version as I understand
[Post New]01/09/2008 10:29:57
    Subject: Re:Web Service Down
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marc



Joined: 08/12/2005 07:39:47
Messages: 4501
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We had networking problems with the servers runnig part of the commercial services, the website and the forum. For this reasons we had to immediately allocate some servers normally used for the free services to serve the commercial services, the website and the forum. As a result of this we had not enough resources to serve the free services for a couple of days till we managed to restore all servers. We are really sorry about this.

Marc
[WWW]
[Post New]07/09/2008 13:39:37
    Subject: Re:Web Service Down
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zulu99



Joined: 10/08/2008 12:41:52
Messages: 2
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The free service is again down. It not possible!!
[Post New]07/09/2008 14:14:39
    Subject: Re:Web Service Down
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marc



Joined: 08/12/2005 07:39:47
Messages: 4501
Offline
The free services are currently slow because of too many requests.
Zulu99, what exactly do you expect us to do? Our budget to buy hardware to serve free services is unfortunately limited. You can help us with a donation.

http://www.geonames.org/donations.html

Marc
[WWW]
 
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