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Forum Index -> FAQ - frequently asked questions Go to Page: Previous  1, 2, 3, 4 Next 
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cmarien



Joined: 08/12/2009 21:36:01
Messages: 38
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Thanks so much Marc. Have a lovely week!
cmarien



Joined: 08/12/2009 21:36:01
Messages: 38
Offline

Hi Marc,
Could you give higher access levels to the following 2 users:
nawallin
dmw
Thanks!
Chloé
marc



Joined: 08/12/2005 07:39:47
Messages: 3986
Offline

Hi Cloé

The two users have been increased in their user level.

Best

Marc

[WWW]
cmarien



Joined: 08/12/2009 21:36:01
Messages: 38
Offline

Thanks so much Marc.
One of our users is not able to sign in - could you check her status?
carolineerb
This is very much appreciated.
Chloé
marc



Joined: 08/12/2005 07:39:47
Messages: 3986
Offline

The account looks ok.

Marc

[WWW]
cmarien



Joined: 08/12/2009 21:36:01
Messages: 38
Offline

Hi Marc,
One of our users is not able to participate in the forum - she can log into Geonames, but not post.. username: nawallin1
Thanks,
Chloé
marc



Joined: 08/12/2005 07:39:47
Messages: 3986
Offline

Chloé

The forum is a third party software and we have not (yet) implemented a singlesignon with the geonames usernames for editing toponyms.
It needs two different users. One for the forum and one for editing geographical records. Your user probably has the latter but is missing the former.

Best

Marc

[WWW]
si_taylor



Joined: 07/05/2010 14:38:14
Messages: 18
Offline

Hi,

I have added a new place and noticed that Reading town centre is about 3.1km SW of it's correct position. would it be ok to up my admin level so I can move it please? I'm also doing some work where I may need to add others and nudge some to a more appropriate and correct location if that's ok?

Many Thanks

Si
marc



Joined: 08/12/2005 07:39:47
Messages: 3986
Offline

Si

Did you try to move this toponym
http://www.geonames.org/2639577/reading.html ?

It has a level of 0, everybody can move and edit it. Did you get any error message? Have you been logged in?


Best

Marc

[WWW]
si_taylor



Joined: 07/05/2010 14:38:14
Messages: 18
Offline

Hi Marc,

Thanks for the reply. It is that one, I am logged in and I receive the following message when trying to move it:

error while saving:
The record you want to edit is locked for updates for userlevel1

Best Regards

Si
marc



Joined: 08/12/2005 07:39:47
Messages: 3986
Offline

I have increased your user level. It is probably the population that triggered the exception.

Marc

[WWW]
cmarien



Joined: 08/12/2009 21:36:01
Messages: 38
Offline

Hi Marc,

Could you grant higher access to the following user:
novedavi

Thank you.
Chloé
marc



Joined: 08/12/2005 07:39:47
Messages: 3986
Offline

done.

Marc

[WWW]
cmarien



Joined: 08/12/2009 21:36:01
Messages: 38
Offline

Thanks Marc.
Can you grant higher access to this new member of our team?
neftali
Thanks,
Chloé
marc



Joined: 08/12/2005 07:39:47
Messages: 3986
Offline

done.

Marc

[WWW]
nawallin



Joined: 26/04/2010 21:17:02
Messages: 1
Offline

Hi Marc,

I am trying to make changes to some locations but it says that 'error while saving:Insuficient userlevel" is it possible to receive higher access level?

Thank you,

Nathalie
marc



Joined: 08/12/2005 07:39:47
Messages: 3986
Offline

Nathalie

You already have a higher userlevel. What are you trying to do?

Best

Marc

[WWW]
hit1205


[Avatar]
Joined: 19/09/2010 02:33:17
Messages: 6
Location: Taoyuan, Taiwan
Offline

Hello, Marc,

I want to correct the admin divisions of Taiwan but it says,
"error while saving: your user level is not sufficient for this insert." after I click "SAVE" button.

How can I get a higher user level, or who I have to send the right data to?
(My username is hit1205, same as here.)

BTW, how can I combine two locations into one?
They're really the same location but that it seems no tool to combine them together.

Thanks.

by hit1205
[WWW]
Obakeneko



Joined: 13/11/2011 20:03:23
Messages: 1
Offline

Hello,

The timezone for Tomsk, Russia is actually Asia/Novosibirsk, not Asia/Krasnoyarsk (see for example http://thread.gmane.org/gmane.comp.time.tz/1173). I tried to fix it, but all I got was "The record you want to edit is locked for updates for userlevel1". Can you help, please?
poppap



Joined: 01/02/2014 06:03:04
Messages: 2
Offline

I have the same question as hit1205,

How can I combine 2 locations.

Ex.
http://www.geonames.org/6301137/suvarnabhumi-airport.html
http://www.geonames.org/6698756/suvarnabhumi-airport.html

I would appreciate the increase in user level as well.
 
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