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Suddenly "Invalid User" with Value = 10 as request result  XML
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Joined: 28/08/2018 20:27:10
Messages: 4


I have written an integration for for my software, several years ago. My software mostly uses to do reverse geocoding.
My users must get their own free/paid account and enter it in my software.

I use my own user account (active for years) only every couple of weeks for testing before shipping. I make 2 or 3 requests and if everything works, I'm good.

I've gotten some bug reports related to over the past days and today I've tried to make a request with my user name and I've got the "invalid user", value = 10 response code.

Even when I copy/paste the official example request and swap demo with my user name, I get the same error result.

My user account is several years old and I can log into the web site just fine. Is there a problem with authentication? Or do I need to change something?

Joined: 28/08/2018 20:27:10
Messages: 4

I've posted this question several weeks ago and it has apparently just now been cleared by a moderator...

The problem solved itself a couple of weeks ago.
Probably a temporary glitch in the authentication mechanism or something. My user name works again for the API calls (and the demo) and the affected users also report that the issue has been solved.

Joined: 14/10/2020 22:09:29
Messages: 6


In testing my code i wanted to make sure the path that handles logon errors works properly in case my customer puts in an invalid user id. In my attempt to get an error code 10 exception by using invalid UserID's I have been unable to get that far.

It fails before that with an HTTP 401 response.

I'm using the SSL (Secure) endpoint if that makes a difference.
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