Joined: 19/08/2009 15:52:26
My customer is using nearby Postal code searches to from GeoNames. It used to work, but now we seem to get the following errors:
<geonames><status message="the free servers are currently overloaded with requests." value="22"/></geonames>
<geonames><status message="ERROR: canceling statement due to statement timeout" value="12"/></geonames>
The first message indicates that they might use the service too frequently.
According to documentation:
"30'000 credits daily limit per application (identified by the parameter 'username'), the hourly limit is 2000 credits." and "findNearbyPostalCodes: 2 credits per request, 3 credits for more than 500 records"
This indicates that their usage may be too high, but then I presumed that it should stop working after a while each day, not totally? Also error 22 indicates something else...
Where can we turn/ask to find out how many credits the concerned customer uses each day?